Track 13: Survey By Hooter

• SPEAKER_02: Yeah, hello.
  
• SPEAKER_00: Yeah, Mike, please.
  
• SPEAKER_02: What's your business, sir?
  
• SPEAKER_00: This is Hooter, Colin. How's it going?
  
• SPEAKER_00: I'm new around here.
  
• SPEAKER_02: Good.
  
• SPEAKER_02: Okay, good, Hooter. You know what? I don't have time to talk to you, but have a great day, and please don't. I'm in the middle of this.
  
• SPEAKER_00: Well, hey, I got your number up at the newsstand.
  
• SPEAKER_00: I was a friend of mine up.
  
• SPEAKER_02: No, I know. I like all that, too, but I'm really,
  
• SPEAKER_02: I can't talk to you right now.
  
• SPEAKER_00: I'm from Mummy Mountain.
  
• SPEAKER_00: You know, I had to pump the brakes up, so that's why I'm new around here.
  
• SPEAKER_00: Okay, good.
  
• SPEAKER_02: Well, unwrap the mummy, and I know the gig, the gig's up.
  
• SPEAKER_02: I mean, so.
  
• SPEAKER_00: Just check it out real quick.
  
• SPEAKER_00: I'm coming around to install Christmas lights up and down the street, okay?
  
• SPEAKER_00: So don't fret if you hear me rustling around.
  
• SPEAKER_00: Okay, okay, okay, so that's where I'll be good.
  
• SPEAKER_02: Install them.
  
• SPEAKER_02: But I know who you are, so the thing is, it's like,
  
• SPEAKER_02: The gigs up, you're supposed to be getting my brother, not me.
  
• SPEAKER_00: Mike, I'll leave the information sheet about payment and everything for the Christmas lights, okay?
  
• SPEAKER_00: So I don't bother you any further.
  
• SPEAKER_00: All right, so you can remit payment that way.
  
• SPEAKER_02: A great day.
  
• SPEAKER_00: Not going to be a problem.
  
• SPEAKER_00: Just send a payment when you see what I do with the lights.
  
• SPEAKER_00: Okay, take, take, okay.
  
• SPEAKER_03: Thank you for participating in our customer experience survey.
  
• SPEAKER_03: Question one.
  
• SPEAKER_03: How likely would you be to recommend UPS to a friend or colleague?
  
• SPEAKER_03: Enter a number between zero and ten, with zero.
  
• SPEAKER_03: Zero meaning not at all likely, and ten meaning extremely likely.
  
• SPEAKER_02: Oh, I'm going ten.
  
• SPEAKER_03: Please make a selection.
  
• SPEAKER_03: Question one.
  
• SPEAKER_03: Oh.
  
• SPEAKER_03: How likely would you be to recommend your request?
  
• SPEAKER_02: Oh, well, it's not, it's not meant let me make a selection.
  
• SPEAKER_03: With zero meaning not at all likely, and ten meaning extremely.
  
• SPEAKER_02: Every time I hit the pad, it goes black.
  
• SPEAKER_03: What do I do?
  
• SPEAKER_03: For the next question, we will be using a scale between one and five,
  
• SPEAKER_03: with one meaning strongly.
  
• SPEAKER_03: disagree and five meanings strongly agree.
  
• SPEAKER_03: Question two.
  
• SPEAKER_03: I would choose to interact with the same representative the next time I contact UPS.
  
• SPEAKER_03: Please enter a number between one and five.
  
• SPEAKER_02: Oh, strongly would want to use this person again.
  
• SPEAKER_03: For the next question, we will be using a scale between one and five,
  
• SPEAKER_03: with one meaning strongly disagree, and five meaning strongly agree.
  
• SPEAKER_03: Question two.
  
• SPEAKER_03: Hello?
  
• SPEAKER_02: Hello?
  
• SPEAKER_02: Hello?
  
• SPEAKER_02: Hello?
  
• SPEAKER_02: Is this UPS?
  
• SPEAKER_01: Hello?
  
• SPEAKER_01: Hello?
  
• SPEAKER_01: Yes? Can I help you?
  
• SPEAKER_02: Yeah, you called me.
  
• SPEAKER_01: No, somebody's screwing with our telephone lines.
  
• SPEAKER_01: They cross different people's numbers, and they call two or three people at the same time,
  
• SPEAKER_01: and everybody thinks they've been called, and it's just somebody having fun at our expense.
  
• SPEAKER_01: Oh.
  
• SPEAKER_01: Disregard.
  
• SPEAKER_01: It's not UPS?
  
• SPEAKER_01: No, it is not.
  
• SPEAKER_02: Oh, well, I'm sorry.
  
• SPEAKER_01: No, don't be.
  
• SPEAKER_02: Have a great day.
  
• SPEAKER_01: Yep.